SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard
Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall SummaryName of product:
Bicycle chain derailleursHazard:
The rear derailleur’s rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.Report an Incident Involving this Product
The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes:
The recalled derailleurs manufacturing dates are September 2012 through March 2013.
The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.
SRAM, LLC, of Chicago, Ill.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.
SRAM Red derailleur WiFli – Outside view
SRAM Rear Derailleur – Inside view
Bicycle with SRAM Derailleur